Delivery policy

We’ll deliver and pick up your rentals during our standard hours (7:00 AM–7:00 PM), which may be extended during busy times. One-hour arrival windows or after-hours services can be arranged in advance for an additional fee.

Here’s how to be ready for our team:

Delivery: Make sure the delivery area is clear of obstructions like vehicles and debris.
Pickup: Have everything ready to go on time in one dry, accessible spot that’s protected from rainy weather—tables stacked, dishware rinsed, and dry linens bagged.

If there are any access challenges, such as locked gates or blocked driveways, please let us know in advance. Additional fees may apply for extended access delays, but we’ll always communicate with you first.